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International Voice Process @ Alorica

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 International Voice Process

Job Description

Dear Aspirants,


Alorica has openings for international voice process!!


Job Description Customer Experience Agent (Voice)


Position Responsibilities:

  • Answering customer inquiries
  • Resolving customer issues and complaints
  • Providing information about products and services
  • Taking orders and processing payments
  • Managing customer accounts
  • Handling returns and exchanges
  • Escalating issues to appropriate departments

Key Skills Required:

  • Good English communication skills
  • Understanding written sentences and paragraphs in work related documents
  • Using logic and reasoning to identify solutions, conclusions or approaches to problems

Education: Minimum: 10 + 2 years of formal education

Experience: Min 6 months to 1 year experience in international voice process


Interested candidates can apply for the job and if any queries reach out to below contact number:


Arundhathi: 8951268***


Regards,

Pooja H M


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Alorica
Location(s): Bengaluru

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Keyskills:   Us Voice Process International BPO International Calling

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Alorica

Alorica: We’re a customer experience company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities.