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Customer Service Representative @ Kotak Mahindra Bank

Home > Customer Success, Service & Operations - Other

 Customer Service Representative

Job Description

Role & responsibilities

  • Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
  • Following up on cases and get it closed within defined TAT
  • Liaise with Department in resolving the cases.

Preferred candidate profile

  • Has customer centricity (Keeps the Customer First) in all perspective
  • Has good communication skills (written and verbal)
  • Knowledge of any of the following language is Mandatory -Kannada/Telugu/Gujrati/Bengali

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Mumbai

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Keyskills:   fresher Communication Skills Customer Support Written Communication Verbal Communication

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₹ 1.75-2.5 Lacs P.A

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Kotak Mahindra Bank

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