Servicenow Administrator @ Coforge

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Servicenow Administrator

Coforge
3 - 8 years
Bengaluru
23 days ago
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Job Description

ServiceNow Platform Support Engineers (3-6 Years)

Location : Bengaluru

Work Mode- Hybrid (3 days work from office)

Key Responsibilities

Platform health monitoring and stability support System administration and configuration support User access management and role troubleshooting Performance monitoring and issue triage

Platform housekeeping and technical debt reduction Support for platform standards, guardrails, and best practices CBS resources will support planned and ad-hoc platform upgrades, including: Family upgrades and patching (as per Client roadmap) Upgrade impact analysis and test planning support Execution support for upgrades in lower environments Regression testing and issue remediation Post-upgrade validation and defect fixing Documentation of upgrade outcomes and known issues

Technical Skills

Hands-on experience supporting ServiceNow platform (L2/L3)
Strong knowledge of ServiceNow administration and configuration
Experience with ITSM modules (Incident, Request, Change, Problem)
Understanding of ServiceNow scripting fundamentals (JavaScript)
Familiarity with Flow Designer, workflows, and integrations

Preferred Qualifications

ServiceNow CSA (Certified System Administrator)
Experience supporting large, enterprise ServiceNow environments
Exposure to platform upgrades and performance monitoring

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Coforge
Location(s): Bengaluru

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Keyskills: Servicenow ITSM Support Services

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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