Customer Service Specialist @ Croma

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Customer Service Specialist

Croma
0 - 9 years
Kolkata
9 months ago
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Job Description

Infiniti Retail Ltd. is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journey Answering customer inquiries via phone, email, live chat, or in-person Responding to customer complaints and resolving issues in a timely and effective manner Gathering customer feedback and suggesting ways to improve the customer experience Providing product and service information to customers Processing orders, returns, and exchanges accurately and efficiently Updating customer information and purchase history in the company's database Escalating complex or high-priority issues to the appropriate department or supervisor Good organizational and time management skills Should have strong communication and problem-solving skills

Job Classification

Industry: Miscellaneous
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Croma
Location(s): Kolkata

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Customer Service Specialist @ Croma

Home > Customer Success, Service & Operations - Other