Facility ManagerPosition - DM Facility
Location:- T1, T2 Airport, Santacruz
Role & Purpose
Overall responsibility for housekeeping operations across the facility
Ensure cleanliness, hygiene, safety, and presentation as per SLA and standards.
Operational Management
Plan and manage daily housekeeping operations for all assigned areas
Ensure adequate manpower deployment and shift planning
Monitor attendance, relievers, leave, and absenteeism
Manage high-footfall and peak-hour operations effectively
Quality Control
Conduct regular inspections and audits of all areas
Ensure adherence to cleaning schedules, SOPs, and checklists
Take immediate corrective actions for quality gaps
Handle customer and client complaints related to housekeeping
Manpower & Team Management
Supervise housekeeping supervisors and frontline staff
Train staff on cleaning procedures, safety, and grooming standards
Handle staff grievances, discipline, and motivation
Coordinate with HR for recruitment, onboarding, and documentation
Inventory & Asset Management
Monitor consumption of chemicals, consumables, and linen
Raise indents and maintain stock levels
Ensure proper use and maintenance of cleaning equipment and machinery
Control wastage, pilferage, and operational costs
Health, Safety & Compliance
Ensure compliance with safety, hygiene, and statutory norms
Enforce use of PPE and safe handling of chemicals
Report and investigate incidents, accidents, and near misses
Ensure readiness for audits, inspections, and emergency situations
Client & Stakeholder Coordination
Coordinate with facility management, airport authorities, and vendors
Attend review meetings and inspections
Ensure SLA and contract compliance
Act as point of contact for housekeeping-related issues
Documentation & Reporting
Prepare daily, weekly, and monthly operational reports
Maintain records for manpower, attendance, inventory, and audits
Ensure documentation is audit-ready at all times
Skills & Competencies
Strong leadership and people management skills
Good communication and coordination abilities
Knowledge of housekeeping chemicals, equipment, and machinery
Basic computer skills (Excel, email, reporting)
Ability to work in a 24/7 operational environment

Keyskills: Soft Services Housekeeping Property Management Facility Services Rotational Shifts Technical Services
Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 75,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat.\n\nThe company is present in more than 1000+ cities across India, with more than 1400+ employ...