Customer Support Executive (Voice ) @ Wipro

Home > Voice / Blended

Customer Support Executive (Voice )

Wipro
0 - 3 years
Mumbai
2 days ago
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Job Description

Roles and Responsibilities

Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle international voice process calls from clients across various industries such as BPO, US process, and voice support.
Utilize strong communication skills to effectively address customer issues and provide timely solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

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Company: Wipro
Location(s): Mumbai

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Keyskills: Voice Process International Voice Process US Process Customer Support Voice Support International BPO

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Wipro

Company DetailsWipro Limited

Customer Support Executive (Voice ) @ Wipro

Home > Voice / Blended