Transport Executive (Admin)
- NLB Services
- 3 - 7 years
- Noida, Gurugram
- 9 hours ago
- Email to a friend
- Report this job
Job Description
Job Title: Transport & Admin Executive
Job Summary
We are looking for a highly organized and proactive Transport & Admin Executive to manage end-to-end transportation and administrative operations for a large-scale BPO environment (500+ employees). The role involves overseeing daily employee transport, vendor coordination, facility administration, and ensuring seamless operational support across shifts. The ideal candidate should be capable of handling high-volume operations, resolving real-time challenges, and maintaining service quality, safety, and cost efficiency.
Key Responsibilities
Transport Operations Management
- Plan, manage, and optimize daily transport schedules for 500+ employees across multiple shifts.
- Ensure timely and efficient pickup and drop services with proper route planning.
- Coordinate closely with drivers to ensure adherence to schedules and routes.
- Monitor driver attendance, duty rosters, and shift allocations.
- Track vehicle movement through GPS systems and ensure compliance with defined routes.
- Manage emergency situations such as vehicle breakdowns, delays, or no-shows.
- Ensure 24/7 transport availability aligned with BPO shift requirements.
Fleet & Compliance Management
- Maintain records of vehicle documentation including insurance, permits, fitness certificates, and compliance requirements.
- Ensure timely vehicle servicing, maintenance, and cleanliness standards.
- Monitor fuel consumption and optimize cost efficiency.
- Ensure adherence to safety norms, including night shift transport policies and security protocols (especially for female employees).
- Conduct regular audits of transport operations and vendor compliance.
Vendor Management
- Manage relationships with multiple transport vendors.
- Negotiate contracts, pricing, and service-level agreements (SLAs).
- Monitor vendor performance and ensure adherence to agreed standards.
- Handle vendor billing, verification, and cost control.
Employee Coordination & Escalation Handling
- Act as the primary point of contact for employee transport-related concerns.
- Resolve escalations related to delays, safety issues, or service quality.
- Ensure high levels of employee satisfaction through efficient service delivery.
- Communicate transport schedules, changes, and updates effectively.
Administrative & Facility Management
- Support day-to-day administrative operations of the BPO facility.
- Coordinate housekeeping, security, and maintenance teams.
- Ensure workplace readiness including seating, infrastructure, and utilities.
- Manage office supplies, inventory, and vendor coordination for admin services.
- Oversee compliance with company policies, safety standards, and statutory requirements.
- Assist in organizing office events, audits, and inspections.
Reporting & MIS
- Prepare daily, weekly, and monthly MIS reports related to transport operations, vendor performance, and costs.
- Analyze data to identify inefficiencies and suggest improvements.
- Maintain accurate records of attendance, routes, incidents, and operational metrics.
- Provide actionable insights to management for cost optimization and service enhancement.
Eligibility Criteria
- Graduate in any discipline.
- 2-5 years of experience in transport, fleet, logistics, or admin operations (preferably in BPO/KPO/ITES environment).
- Experience handling large-scale employee operations (500+ workforce preferred).
- Proficiency in MS Excel (basic to intermediate; advanced skills preferred).
- Strong communication, coordination, and interpersonal skills.
- Ability to work in rotational shifts and handle 24/7 operations.
Key Competencies
- Transport & fleet operations management
- Administrative coordination
- Vendor & stakeholder management
- Crisis and escalation handling
- Strong problem-solving ability
- Time management and multitasking
- Attention to detail and compliance focus
- Cost control and operational efficiency
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Transport ManagementEmployement Type: Full timeContact Details:
Company: NLB ServicesLocation(s): Noida, Gurugram
Keyskills: Route Planning Fleet Transportation Rostering Vendor Management GPS Transport Operations Vehicle Management Fleet Operations Transportation Operations Fleet Management Vehicle Tracking Transportation Planning Route Optimization Gps Tracking Transport Management
Similar positions
NLB Services
NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of so...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in