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Voice Process Executive- HR Shaeesta @ Wipro

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Wipro  Voice Process Executive- HR Shaeesta

Job Description

Job description

Roles and Responsibilities


  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle international voice process calls from clients across various industries such as BPO, US process, and voice support.
  • Utilize strong communication skills to effectively address customer issues and provide timely solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with team members to achieve sales targets and improve overall performance metrics.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   Voice Process BPO International Voice Us Voice Process Voice Support International Voice Process International BPO

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Wipro

Company DetailsWipro Limited