Hiring !! For International Voice Process ( Uk Us Aus )
- Bpo Solutions
- 0 - 5 years
- Bengaluru
- 15 hours ago
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Job Description
WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!
Hiring for International Voice process.For more details contact below given number
NOTE-* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION. For further details contact:
Vijay- 9742630***
Muskan- 8431721***
( whatsapp or share your CVs if the number is busy)
Openings available :Process name : International voice process / BlendedQualification : Graduates / Under GraduateSalary : Min 4 LPA + Max 5.5 Lpa incentivesShift timings : Rotational shift / US Rotational / UK RotationalLocation : BANGALORE
Experience needed :Under Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication
Roles and Responsibilities:-Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
Problem Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools Role & responsibilities
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: Bpo SolutionsLocation(s): Bengaluru
Keyskills: ineternational voice US Process Customer Support Client Retention Customer Care Voice Process Customer Handling International BPO International Voice Process UK Process
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