Voice Coach
- TP
- 1 - 2 years
- Noida, Gurugram
- 7 days ago
- Email to a friend
- Report this job
Job Description
We are looking for a highly skilled and experienced Voice Coach to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in the field.
Roles and Responsibility
- Deliver training materials, including presentations, guides, manuals, and course evaluations.
- Coordinate training schedules based on requirements.
- Develop and implement effective training programs.
- Provide coaching and feedback to employees.
- Collaborate with other teams to achieve business objectives.
- Analyze training effectiveness and provide recommendations for improvement.
Job Requirements
- Minimum 1 year of experience in voice coaching or a related field.
- Strong knowledge of customer experience management and CRM/IT enabled services/BPO.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Experience with training and development delivery.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full timeContact Details:
Company: TPLocation(s): Noida, Gurugram
Keyskills: customer experience customer experience management coaching communication and interpersonal skills
Similar positions
TP
TPF Software India Pvt. Ltd. is a Chennai-based IT services and consulting company, part of TPF Software Inc., which was founded in 1986. The company specializes in building core applications for aviation, finance, and hospitality sectors, leveraging IBMs TPF and z/Series technologies. It offers IT ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in