Team Leader - Operations @ TP

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Team Leader - Operations

TP
2 - 6 years
Noida, Gurugram
15 hours ago
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Job Description

Roles and Responsibility

Manage and supervise a team of operations professionals to achieve business objectives.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to resolve operational issues and enhance customer satisfaction.
Analyze performance metrics and provide feedback to team members for growth and development.
Ensure compliance with company policies and procedures.
Identify and mitigate risks to ensure seamless operations.

Job Requirements

Proven experience as a Team Leader or similar role in an international setting.
Strong understanding of global business operations and management principles.
Excellent leadership and communication skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and problem-solving skills.
Experience working with international clients or customers is preferred.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Noida, Gurugram

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Keyskills: operations Bpo Communication Skills Leadership C Compliance Customer Satisfaction Business Operations

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Team Leader - Operations @ TP

Home > Operations Support