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Trainer|International @ TP

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TP  Trainer|International

Job Description

Roles and Responsibility

  • Develop and deliver high-quality training programs to employees.
  • Conduct needs assessments to identify training requirements.
  • Design and implement effective learning strategies.
  • Evaluate the effectiveness of training programs.
  • Collaborate with subject matter experts to create engaging content.
  • Provide coaching and mentoring to junior trainers.
Job Requirements
  • Strong knowledge of adult learning principles and instructional design models.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Experience with e-learning platforms and authoring tools.
  • Ability to adapt to changing priorities and deadlines.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Delhi, NCR

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Keyskills:   trainer customer experience management instructional design customer experience

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