Wipro Is Hiring For Us Pension Insurance (db & Dc)
- Wipro
- 4 - 7 years
- Chennai
- 1 month ago
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Job Description
Role: BOA/Delivery Analyst/BOM
Location- Chennai
Exp 2-10 years
Shift Timings- 5.30 pm to 3am
One way Transport
WFO- 5* Days
Work Location: Wipro Technologies CDC 5 SEZ in the city Chennai by the address Elcot SEZ, Survey No. 602/03, Elcot Sez, Shollinganallur, Chennai, Tamil Nadu 600119, India .
Roles and responsibilities :
- Good understanding about Defined Contributions- US retirement plans,401k & Pension calculations like termination benefits and Estimates .
- Strong understanding of client plan provisions/product & processing guidelines and SLA metrics
- Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation
- Research complex Benefits issues and formulates resolutions/ recommendations by analyzing fact patterns and applying plan provisions and best practices
- Resolve tasks in accordance with due dates and ensure process is well documented
- Create adhoc reports as required to support client service delivery functions
- Provide day-to-day client and third party administrator contact for participant processing inquiries
- Participate & contribute in daily huddles and status meetings
- Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant
- Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality
- Work with the client team across shores to deliver against client requirements
- Proactively identify training needs and provide necessary coaching as required to BOAs
- Proactively seek performance feedback to build & enhance knowledge
- Build and leverage partnerships across shores to deliver against client requirements
- Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching
- Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team
- Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channel
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: Life InsuranceRole: Claims ExecutiveEmployement Type: Full timeContact Details:
Company: WiproLocation(s): Chennai
Keyskills: Claims Adjudication Claims Processing
Wipro
Wipro PARI is amongst the largest global automation company with footprints in Germany and USA and multiple facilities worldwide, and its headquarters in Pune, India. Wipro Infrastructure Engineering (WIN), a business of Wipro Enterprises (P) Limited, set up its automation business in 2018 as a so...
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