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Hotel Operations Manager @ OYO

Home > Customer Success, Service & Operations - Other

 Posted 34 days ago — confirm the vacancy is still active.

 Hotel Operations Manager

Job Description

Role & responsibilities


  • Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively
  • Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions
  • Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster
  • Ensure collection of accounts receivable/outstanding amount from portfolio clients
  • Resolve issues arising between property owners, customers & internal stakeholders
  • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Mumbai

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Keyskills:   Hotel Operations Cost Management Cost Control Revenue Management Revenue Maximization Pnl Management Operations Management PNL

 Fraud Alert to job seekers!

₹ .5-6.5 Lacs P.A

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OYO

About OYO OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full-stack technology that increases earnings and eases operations; bringing easy to book, affordable, and trusted accommodation to guests around the world. About Weddingz.in OY...

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