Manage insurance claims from intake to resolution, ensuring timely processing and customer satisfaction.
Collaborate with internal teams (e.g., underwriting, adjusting) to resolve complex claims issues.
Conduct thorough investigations into claim facts and circumstances using various databases and tools.
Identify potential fraud risks and take proactive measures to mitigate them.
Provide excellent communication skills to customers, agents, and other stakeholders throughout the claims process.
Desired Candidate Profile
1-6 years of experience in Property & Casualty Insurance operations or related field.
Strong understanding of US Insurance industry regulations and practices.
Proficiency in Insurance Operations systems, including policy management, billing, and claims processing software.
Job Classification
Industry: BPM / BPOFunctional Area / Department: BFSI, Investments & TradingRole Category: General InsuranceRole: Insurance AnalystEmployement Type: Full time