Manage AR calls to resolve outstanding accounts receivable issues with patients, insurance companies, and other stakeholders.
Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
Collaborate with internal teams such as billing, coding, and customer service to resolve complex revenue cycle management issues.
Analyze data to identify trends and areas for improvement in the revenue cycle process.
Job Requirements :
1-4 years of experience in AR calling or similar role in US healthcare industry.
Strong knowledge of denial handling, denial management, and revenue cycle management principles.
Excellent communication skills for effective interaction with customers over phone calls.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: CollectionsEmployement Type: Full time