G4 - Lead Salesforce Developer Service Cloud
- Client Sampoorna
- 7 - 10 years
- Chennai
- 24 days ago
- Email to a friend
- Report this job
Job Description
G4 - Lead Salesforce Developer Service Cloud - J50542
Role & responsibilities
Basic Qualifications
- Bachelor`s degree in computer science, Information Systems, Engineering, or a related field
7+ years of hands-on Salesforce development experience, including demonstrated leadership or lead ownership
Strong expertise in Apex, Lightning Web Components (LWC), Flows, and declarative automation tools
Advanced proficiency in SOQL, including query optimization, complex queries, and performance tuning
Proven experience managing Salesforce release cycles and driving feature adoption
Solid understanding of Salesforce security architecture, including profiles, permission sets, and sharing models
Hands-on experience with API integrations (REST/SOAP) and event-driven architectures
Strong knowledge of platform performance optimization, scalability, and governor limits
Experience driving technical debt reduction and platform modernization initiatives
Demonstrated ability to lead, mentor, and manage multiple priorities in an Agile environment
Excellent communication, collaboration, and problem-solving skills
Required Certifications
- Salesforce Certified Platform Administrator OR Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Service Cloud Consultant
Years of Experience
7+ Yrs. Salesforce with Apex, LWC and Flows
3+ Yrs. Service Cloud
3+ Yrs. API Integrations
Duties & Responsibilities
Partner with Solution Architects and Service Cloud stakeholders to design scalable, customer-centric solutions
Translate Service Cloud capabilities (Case Management, Omni-Channel, CTI, Knowledge, Entitlements, SLAs) into detailed technical implementation plans
Hands-on Developer to lead end-to-end delivery for distributed Salesforce development teams, ensuring alignment with platform best practices
Own technical design decisions across Apex, LWC, Flows, integrations, and Service Cloud configurations within architectural guardrails
Drive implementation of key Service Cloud capabilities, including Omni-Channel routing, case lifecycle management, and automation frameworks
Mentor developers on Service Cloud design patterns, automation strategies (Flow vs. Apex), and performance optimization
Enforce engineering excellence through code reviews, design validations, and adherence to scalability, quality, and governance standards
Coordinate cross-team development activities, remove blockers, and ensure consistent sprint execution in Agile environments
Communicate delivery progress, risks, dependencies, and technical trade-offs to stakeholders and leadership
Collaborate with Product and business teams in backlog grooming, solution design discussions, and demos
Ensure platform stability through proactive monitoring, incident resolution, root cause analysis, and continuous improvement
Partner with DevOps teams to support CI/CD pipelines, release management, and environment strategies
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: Client SampoornaLocation(s): Chennai
Keyskills: SOQL Salesforce Developer SOAP
Client Sampoorna
Client Of Sampoorna Our client is established in 1996 and promoted by institutions of national stature responsible for economic development of the country has since established a national infrastructure of international standards that handles most of the securities held and settled in dematerial...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in