Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Walk-in || Wipro Mega Drive | Blended Process Voice & Chat | Airoli Na...

Home > Voice / Blended

 Walk-in || Wipro Mega Drive | Blended Process Voice & Chat | Airoli Na...

Job Description

Job Description :

We are Hiring for Premium International Blended Process. We are Looking for Candidates Residing in Mumbai Location, Comfortable operatiing in 24/7 Shifts, Has Good communication Skills, with prior International BPO Experience is preferred.


Roles and Responsibilities :

  • Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements.
  • Maintain records of all interactions with customers using CRM software
  • Collaborate with internal teams to resolve complex issues that require escalation.

Desired Candidate Profile

  • 1-3 years of experience in BPO/call center environment handling international clients.
  • Fluent English communication skills for effective verbal and written communication.
  • Preferrable from Commerce Backgrounds Only.
  • Ability to work in a fast-paced environment with multiple priorities simultaneously.
  • Strong customer handling skills for resolving customer complaints efficiently.

  • Notice Period

Immediate Joiners Only.


  • Perks & Benefits :

Transport Facility Available within Company Boundary Limits One Side.

Attractive Salary Package with Incentives.

International Exposure and Growth Opportunities.


Meet HR Name : HR Pournima ( Mention on your CV )

Application Note

Please mention " Blended International Process" in the Subject Line while Applying

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Email Support International Non Voice Excellent Communication In English Semi Voice Chat Support Blended Process Non Voice Process Non Voice

 Fraud Alert to job seekers!

₹ 1.75-4 Lacs P.A

Wipro

Company DetailsWipro Limited

Job Listings