Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA arenot eligible.
Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
Job Logistics: The position isWork From Office atAiroli Mindspace, with5-day working,247 shift flexibility, and preference forimmediate joiners.
Rounds of Interview HR/ SVAR/ OPS/ Email/ Grammar (C1 proficiency). Interviews will be F2F at Airoli location.