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Walk-in - International Customer support - (Contract Role) @ IntouchCX

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 Walk-in - International Customer support - (Contract Role)

Job Description

Hiring: International Chat Process Associate (Contract role) We are hiring Fresher & experienced candidates for an International Chat Support Process. Mandatory Requirement

  • Fresher or Experience in International Chat Process.

Key Responsibilities

  • Handle customer queries through chat and digital communication channels
  • Resolve customer concerns with effective and timely solutions
  • Deliver high-quality customer service while maintaining accuracy
  • Manage multiple chats simultaneously in a fast-paced environment

Skills Required

  • Excellent written communication skills
  • Strong analytical and troubleshooting abilities
  • Good multitasking and coordination skills
  • Customer-focused approach with strong problem-solving skills
  • Comfortable working in rotational shifts

Job Details

  • Rotational US shifts including night shifts
  • 5 working days with 2 rotational week-offs
  • No fixed Saturday/Sunday off
  • Work From Office role

Eligibility Criteria

  • Qualification: Intermediate (10+2) / Diploma (10+3)
  • Experience: 0.6 Months 03 Years
  • Candidates should reside within 30 KM radius of office location

Salary & Benefits

  • As Per the Market standards and Decent Hike on Previous CTC
  • Free two-way transportation (pick-up & drop)
  • STW Allowance: 5,000 for male employees using personal transport

Contact DetailsHR: Rahela HR Mobile: 9963039***


Email: ra*********m@in******x.com


Note: Please mention Rahela HR on your resume while applying. Role & responsibilities


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Contract

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Chat Process Blended Process Voice Process Email Process Chat Process

 Fraud Alert to job seekers!

₹ 2.25-3.5 Lacs P.A

IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

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