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Application Support Engineer @ Accenture

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 Application Support Engineer

Job Description


Project Role :
Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Salesforce Lightning Web Components

Good to have skills :
NA

Educational Qualification :
15 years full time educationSummary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.


Roles Responsibilities:

  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Assist in the documentation of processes and solutions to enhance knowledge sharing within the team.
  • Engage in training and mentoring junior team members to foster their professional development. Professional Technical Skills:Must To Have Skills:Proficiency in Salesforce Lightning Web Components.
  • Strong understanding of web development principles and best practices.
  • Experience with debugging and troubleshooting complex software issues.
  • Familiarity with Agile methodologies and project management tools.
  • Ability to communicate technical concepts clearly to non-technical stakeholders. Additional Information:
  • The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.
  • This position is based at our Indore office.
  • A 15 years full time education is required.
    Qualification15 years full time education
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Back End Developer
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Coimbatore

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    Keyskills:   debugging salesforce project management business systems web components salesforce lightning agile methodologies troubleshooting web development agile project management tools

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