Customer Relations Executive @ TP

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Customer Relations Executive

TP
0 - 3 years
Malad
11 days ago
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Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide exceptional service to clients through various communication channels.
Collaborate with internal teams to achieve business objectives.
Develop and maintain strong relationships with customers and stakeholders.
Identify opportunities to upsell and cross-sell products and services.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Graduate degree from a recognized university.
Excellent language proficiency, particularly in B2.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and meet targets.
Basic knowledge of CRM/IT enabled services/BPO industry.
Experience working in a similar role with a minimum of 6 months of banking experience.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Customer Relations Executive @ TP

Home > Non Voice