Front Office Executive with CBRE (Mulund)
- CBRE
- 0 - 6 years
- Mumbai
- 4 days ago
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Job Description
JOB DESCRIPTION: Executive- Front Office
- Reporting to CRM
- Creating a welcoming, professional environment for clients and customers by Greetings and welcoming clients, customers and visitors courteously and professionally by setting a positive ambience.
- Visitor Management to be maintained with transparency within the team for receiving, tracking and closing of service requests and complaints, though it should be updated periodically.
- Required to have excellent time management skills, be good multitaskers and be prompt in communication for a lobby management.
- Serving as the initial point of contact for clients and visitors, being responsible for creating a first impression of the company.
- A front office executive is also accountable for performing administrative tasks to ensure smooth operations like managing phone calls, responding to mails.
- Operation of Communication Systems Responsible for handling incoming and outgoing calls.
- Handling the front desk and maintaining visitor records.
- Making sure to demonstrate professional and polite responses in telephone responses.
- Escalate to reporting manager on any urgent / critical issues noted.
- Complies with all policies, guidelines & standards always.
- To take customer feedback & prepare reports
Job Classification
Industry: Facility Management ServicesFunctional Area / Department: Administration & FacilitiesRole Category: Facility ManagementRole: Facility Management - OtherEmployement Type: Full timeContact Details:
Company: CBRELocation(s): Mumbai+ View Contact
Keyskills: Visitor Management Complaint Management Report Preparation Records Management Telephone Handling
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CBRE
CBRE Group, Inc.(NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a dive...
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