Customer Support Executive ( Blended Process)- HR Shaeesta @ Wipro

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Customer Support Executive ( Blended Process)- HR Shaeesta

Wipro
0 - 1 years
Kolkata
6 days ago
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Job Description

Roles and Responsibilities

Provide technical customer support to clients through emails, or chats.
Resolve customer queries related to software products and services in a timely and efficient manner.
Troubleshoot issues using problem-solving skills and knowledge of product features.
Escalate complex cases to senior team members or supervisors when necessary.
Maintain accurate records of customer interactions using CRM software.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Kolkata

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Keyskills: Blended Process Non Voice Email Support Non Voice Process International Non Voice Chat Support Bpo Non Voice Technical Troubleshooting Email Process Chat Process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Support Executive ( Blended Process)- HR Shaeesta @ Wipro

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