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Process Associate(Blended/Non Voice)-HR Praity @ Wipro

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 Process Associate(Blended/Non Voice)-HR Praity

Job Description


  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle international voice/non-voice calls from clients across various industries such as BPO, US process, and voice support.
  • Utilize strong communication skills to effectively address customer issues and provide timely solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with team members to achieve sales targets and improve overall performance metrics.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Kolkata

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Keyskills:   Customer Service Voice Process Customer Handling International BPO Blended Process US Process Customer Support International Process Email Process Voice Support Chat Process International Calling

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Wipro

Wipro PARI is amongst the largest global automation company with footprints in Germany and USA and multiple facilities worldwide, and its headquarters in Pune, India. Wipro Infrastructure Engineering (WIN), a business of Wipro Enterprises (P) Limited, set up its automation business in 2018 as a so...

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