International Voice Process Executive @ Wipro

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International Voice Process Executive

Wipro
1 - 2 years
Pune
5 days ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats in a professional and courteous manner.
Provide accurate information to customers regarding products/services offered by the company.
Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.
Meet performance targets set for call handling time, resolution rates, and quality metrics.
Collaborate with team members to achieve common goals and objectives.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills: Australian Process International Voice Customer Support Bpo Voice International BPO International Voice Process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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International Voice Process Executive @ Wipro

Home > Voice / Blended