Voice Support Specialist
- TP
- 5 - 9 years
- Noida, Gurugram
- 8 days ago
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Job Description
Roles and Responsibility- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate complex issues to senior management.
- Collaborate with internal teams to improve processes and procedures.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in Microsoft Office and other software applications.
- Ability to adapt to new technologies and systems quickly.
- Strong attention to detail and organizational skills.
- Graduate or Undergraduate degree.
- Experience/Fresher both can apply.
About Company
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/IT Enabled Services/BPO industry, committed to excellence and opportunity. We offer a supportive and growth-oriented work environment, with opportunities for professional development and advancement.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Technical Support - Non VoiceEmployement Type: FreshersContact Details:
Company: TPLocation(s): Noida, Gurugram+ View Contact
Keyskills: Bpo Customer Service Analytical Skills Microsoft Office Communication And Interpersonal Skills
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