Customer Engagement Executive @ Axis Max Life

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Customer Engagement Executive

Axis Max Life
1 - 5 years
Vapi
5 days ago
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Job Description

Role & responsibilities

Processing of New Business Queries
Discrepancy Management FOPs
WIP Management
Handling Field Ops Queries & Complaints
Processing of cheques / cash / credit card
Poll Coll clearance
Petty Cash Management
Vendor Management
Statutory and Facility Management
Agency Contract Existing agents
Adherence to all regulatory requirements
Processing of customer request POS
Sales to Service & Recruitement.
Persistency -13th and 25th Month
Customer Retention and Revenue

Preferred candidate profile

Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Vapi

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Axis Max Life

Axis Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Axis Max Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Axis Max Services Ltd. is part of the Axis Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumit...

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Customer Engagement Executive @ Axis Max Life

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