Manage all communication (written and verbal) with all sales department order and process all customer requests to ensure
optimal practices for all processes.
Validate all order requests and prepare order reports on daily basis
Respond to all inquiries and resolve all customer issues.
Monitor and evaluate all requests and resolve discrepancies
Maintain a complete understanding of the orders processed
Adhere to policy, procedures, quality standards, and productivity measures in order to provide consistent service
Ensure compliance to all company and business policies
Maintain professional approach and demeanor with internal and external customers at all times
Preferred candidate profile
French lanuguage proifency Level 1 or more Graduate preferred / Previous experience in similar role will be a added advantage
Minimum 2 years work experience in Order to Cash with preferred experience in SAP-ERP
Good French speaking ability
Good communication skills in English (written and verbal)
Good knowledge of MS-Excel
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: LendingRole: Lending - OtherEmployement Type: Full time