Project descriptionOur client is a UK subsidiary of a global financial house working in multiple markets and asset classes.We are currently looking to Senior Data Analys with solid experience in banking back office. Successfu...

Key Responsibilities • Lead and manage a team of customer service associates across voice, chat, and email channels. • Ensure achievement of SLAs, KPIs, and client contractual requirements. • Provide real-t...

TCS Hiring for AEM Back end Developer Role!TCS presents an excellent opportunity for AEM Back end Developer Role!!Job Title: AEM Back end DeveloperWork Location: Pune , Bangalore ,Chennai & Hyderabad Experience Range: 5 t...

Key Responsibilities • Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management. • Govern daily operations: queue health, real-time adherence, shrinkage control, occu...