Customer Support Executive
- TP
- 1 - 6 years
- Malad
- 2 months ago
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Job Description
We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in customer support, with excellent communication and problem-solving skills.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain high product knowledge to effectively support customers.
- Meet performance targets and quality standards.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full timeContact Details:
Company: TPLocation(s): Malad+ View Contact
Keyskills: CUSTOMER SUPPORT Customer Experience Customer Experience Management Analytical Skills Support Executive Communication And Interpersonal Skills Quality Standards
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