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Team Leader - Operations @ TP

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 Posted 49 days ago — confirm the vacancy is still active.

 Team Leader - Operations

Job Description

Roles and Responsibility
  • Manage and supervise a team of operations professionals to achieve business objectives.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to resolve operational issues and enhance customer satisfaction.
  • Analyze performance metrics and provide feedback to team members for growth and development.
  • Ensure compliance with company policies and procedures.
  • Identify and mitigate risks to ensure seamless operations.
Job Requirements
  • Proven experience as a Team Leader or similar role in an international setting.
  • Strong understanding of global business operations and management principles.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Experience working with international clients or customers is preferred.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Keyskills:   operations Bpo Communication Skills Leadership C Compliance Customer Satisfaction Business Operations

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