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International Chat/Voice Process hiring Customer Service Executive. @ Ayka Communication

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 International Chat/Voice Process hiring Customer Service Executive.

Job Description

International Chat/Voice Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)

Process:- Voice Process / Chat Process (Chat/Voice Process)

Note:- Work From Office.

Salary :- 3 Lack CTC to 6 Lack CTC

Language Mandatory:-

Hindi & English Communication.


Roles and Responsibilities

  • This is a premium Chat/Voice process for enterprise business of our telecom partner
    (Customer Service)
  • Grad with Relevant experience (Chat/Voice Customer service Exp) mandate .
  • Flexible to work in any shift Rotational .
  • Working days 5 days working
  • Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
  • Contacting existing customers as well as prospective customers
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their need
  • Resolving customer queries and issues related to the products and service.

Note:- 5 days Working and 2 Week Rotational Off


24/7 Rotational Shifts (Male & Female both)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Ayka Communication
Location(s): Kolkata

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Keyskills:   International BPO Support VOIP Process KPO Tech Support Australian Process Back Office Customer Care Chat Accounting Process Web Chat email UK Process Email Support Typing Service Non Voice Data Entry Medical Billing US Process Fresher Voice Claim

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₹ -6 Lacs P.A

Ayka Communication

AYKA is a Human Supply Chain Management company. With over 1500+ employees and more than 3 branches, we offer a wide variety of services, connecting more than 2500 professionals with over 35 clients every day.

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