Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers.
Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
Collaborate with internal teams to ensure timely payment processing, patient billing accuracy, and compliance with regulatory requirements.
Analyze data to identify trends and areas for improvement in revenue cycle management.
Job Requirements :
1-5 years of experience in AR calling or similar role in the medical services/hospital industry.
Strong knowledge of RCM (Revenue Cycle Management) principles and practices.
Excellent communication skills for effective phone conversations with healthcare providers.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: CollectionsEmployement Type: Full time