Assistant Store Manager - Mumbai - Superdry
- Reliance Retail
- 3 - 5 years
- Mumbai
- 2 days ago
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Job Description
Job description
We're looking forward to hire Assistant Store Manager for;
Brand- Superdry
Location: Mumbai
What's in it for you?
- The role of the assistant store manager is to support the manager in the daily operations of a retail store.
- Your role is to supervise employees, work with customers and help carry out the directives of the manager.
- You will ensure that store personnel provide exceptional customer service.
- This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.
- You will help ensure that the store is clean, well-organized, and properly merchandised.
- You will be responsible for making sure that all store policies, procedures, and controls are followed.
- You will coordinate and oversee the planning, organizing, and delegating of work among staff.
Roles and Responsibilities
- To ensure the delivery of operational KPIs and sales plan in the store
- To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.
- Monitor, review and ensure all KPIs of the store staff are met on on-going basis.
- Managing and making sure that the correct mix of merchandise is available at the store.
- To work with internal departments effectively so as to ensure smooth operations at the store.
- Create window and wall displays, developed visual marketing skills and strategies
- Restock inventory ever month and reviewed cash operation data to verify proper replenishment.
- Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards.
- Share information, ideas and suggestions to accomplish mutual goals.
- Support team decisions even if not in total agreement.
- Dealing well with different viewpoints as part of a multidisciplinary team.
- Work co-operatively with equals or other team members to set responsibilities.
- Optimize hiring of manpower in line with the business plan.
- Training the current staff with Training Programs according to their requirement.
- Mentor store staff on driving high profitability and standards.
- To ensure knowledge sharing and best practices.
- Create talent pipeline for store staff.
Role Requisites
- Strong leadership skills with ability to coach - effectively teach/develop others to next level.
- Good energy levels - with ability to be involved in multiple tasks and ability to juggle.
- Good analytical skills.
- Effective listening and communications skills simplify communication with ability to put the point across the board.
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs.
- Good at relationship building - conversion to sales.
- Ability to follow brand and store guidelines.
- Good operations experience receiving stock, inventory keeping, cash handling, etc.
Education & Experience Requisites
- Minimum 3 to 5 yrs.
- Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product.
- Should be able to share multiple instances of Customer Delight and strong one-to-one relationship building.
- Ability to manage and develop a positive and productive team.
- Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills.
Kindly share your resume & 2 ,3 Photographs on Pe********n@***.com / Ch********a@***.com/ Bh***********h@***.com
Job Classification
Industry: RetailFunctional Area / Department: Merchandising, Retail & eCommerceRole Category: Retail Store OperationsRole: Assistant Store ManagerEmployement Type: Full timeContact Details:
Company: Reliance RetailLocation(s): Mumbai+ View Contact
Keyskills: Fashion Retail Fashion Styling Aviation Luxury Fashion Designing People Management Skills Air Hostess Activities Modeling Guest Relationship Management
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