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Assistant Store Manager - Mumbai - Superdry @ Reliance Retail

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Reliance Retail  Assistant Store Manager - Mumbai - Superdry

Job Description


Job description


We're looking forward to hire Assistant Store Manager for;


Brand- Superdry


Location: Mumbai


What's in it for you?


  • The role of the assistant store manager is to support the manager in the daily operations of a retail store.
  • Your role is to supervise employees, work with customers and help carry out the directives of the manager.
  • You will ensure that store personnel provide exceptional customer service.
  • This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.
  • You will help ensure that the store is clean, well-organized, and properly merchandised.
  • You will be responsible for making sure that all store policies, procedures, and controls are followed.
  • You will coordinate and oversee the planning, organizing, and delegating of work among staff.

Roles and Responsibilities


  • To ensure the delivery of operational KPIs and sales plan in the store
  • To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.
  • Monitor, review and ensure all KPIs of the store staff are met on on-going basis.
  • Managing and making sure that the correct mix of merchandise is available at the store.
  • To work with internal departments effectively so as to ensure smooth operations at the store.
  • Create window and wall displays, developed visual marketing skills and strategies
  • Restock inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards.
  • Share information, ideas and suggestions to accomplish mutual goals.
  • Support team decisions even if not in total agreement.
  • Dealing well with different viewpoints as part of a multidisciplinary team.
  • Work co-operatively with equals or other team members to set responsibilities.
  • Optimize hiring of manpower in line with the business plan.
  • Training the current staff with Training Programs according to their requirement.
  • Mentor store staff on driving high profitability and standards.
  • To ensure knowledge sharing and best practices.
  • Create talent pipeline for store staff.

Role Requisites


  • Strong leadership skills with ability to coach - effectively teach/develop others to next level.
  • Good energy levels - with ability to be involved in multiple tasks and ability to juggle.
  • Good analytical skills.
  • Effective listening and communications skills simplify communication with ability to put the point across the board.
  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs.
  • Good at relationship building - conversion to sales.
  • Ability to follow brand and store guidelines.
  • Good operations experience receiving stock, inventory keeping, cash handling, etc.

Education & Experience Requisites


  • Minimum 3 to 5 yrs.
  • Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product.
  • Should be able to share multiple instances of Customer Delight and strong one-to-one relationship building.
  • Ability to manage and develop a positive and productive team.
  • Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills.

Kindly share your resume & 2 ,3 Photographs on Pe********n@***.com / Ch********a@***.com/ Bh***********h@***.com


Job Classification

Industry: Retail
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Assistant Store Manager
Employement Type: Full time

Contact Details:

Company: Reliance Retail
Location(s): Mumbai

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Keyskills:   Fashion Retail Fashion Styling Aviation Luxury Fashion Designing People Management Skills Air Hostess Activities Modeling Guest Relationship Management

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